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Very important. The schedule for events, services or entrance tickets to shows included in any of the packs of Renfe Viajes Ocio are INDEPENDENT to the train schedule.
REMEMBER. Set a date and time in between the departure and the return train, to avoid complications!.
Not Renfe nor Viajes Reina take responsabilities for the lost of the trip because of the previously pointed. .Agreed
Children under 4 years old do not pay for the train but it is obligatory to notify us after booking to bring a free special train ticket
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Teléfono de atención al cliente
+34 925 82 66 16
Horario Lunes a Viernes de 9h30 a 20h00. Sábados 10h00 a 14h00
Domingos y festivos no disponible
Email de atención al cliente de Viajes Reina
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Using the services at the Site, managed by Viajes Reina, you accept to a contract with Viajes Reina, without any intervention of RENFE Viajeros and you will be linked straightly to their general contractual conditions.
All the personal data requested are obligatory, not being possible to register or inscribe in the Site without the whole information is shared, being freely to visualize the content of the Site.
Also, whenever the personal data are retrieved through the "Contact" form or other forms there might be enabled in the Site, due to the activities of the same, will be necessary for the user to share, at least those marked with an asterisk, since in the case these date, consider as necessary, were not shared, Viajes Reina will not be able to accept and manage the web service or consult made.
The personal data we are treating in the Site will be uniquely used with the following endings:
Not in any case Viajes Reina will carry out whatever of the next actions related to the personal data that the user is facilitating us in the Site:
The user guarantees that is above the legal age and that all the information given its truthfull, exact, complete and updated, being responsible of any damage or harm, straightly or indirectly that may happen as a consequence of the non-compliance of such obligation. In the case the data provided may belong to a third, the user guarantees that this third has been informed of the parts and contents of this document and obtained the proper authorization in order to faciliate their information to Viajes Reina.
One of the goals why we are managing the personal information provided by the users is in order to refer electronic comunications with information relative to offers, promotions and/or news relevant to the users.
Always Viajes Reina carries out a comunicationof this kind, it will be refered uniquely and exclusively to those users who may have authorized previously and expresely receiving them, whenever the moment of their registration or before it.
Accordingly with what stablished in the Law 34/2002, July 11, of Services to The information society and electronic commerce, in case the user wish to stop receiving commercial comunication or promotional from Viajes Reina, it can be requested by emailing to the adress: firstname.lastname@example.org
Accordingly with what disposed in the Organic Law 15/1999 of Personal Data Protection, we inform the user that he can celebrate his rights of access, correction, cancellation and oposition requesting a written form through any of the following ways: attaching in every case a copy of the document that credits its identity and concreting the right or rights that want to be celebrated.
Last update: April 18, 2016