|English
Basket:

Añadido:

Ver cesta Pay
Professionals

Loading the next step, please wait

Best prices of Train+leisure and Train+hotel+leisure GUARANTEED by buying with +30 days

Very important. The schedule for events, services or entrance tickets to shows included in any of the packs of Renfe Viajes Ocio are INDEPENDENT to the train schedule.

REMEMBER. Set a date and time in between the departure and the return train, to avoid complications!.

Not Renfe nor Viajes Reina take responsabilities for the lost of the trip because of the previously pointed. .

Agreed

ASSISTANT FAQ

Selección de idioma

Tarjeta Regalo Renfe

Where do you want to visit?

Busqueda Search

Digital Giftcard

The digital Giftcard Renfe Leisure is perfect for that detail with your closest ones. You can select how much you are going to spend, personalize the design, the inscription, and even program the delivery to the receiver.

Benefits of being +Renfe

As user of the program Renfe+ you will have a 5% discount in your purchases.

Also, as a buyer, you will gain Renfe points for each euro you have spent. And also, you can get discount on the total of your purchase if you change part of the points you accumulate in your account.

How does it work?

The giftcard consist in a prepaid amount of money meant to be spent in the site ocio.renfe.com, You don't have any kind of deadline for the card's usage.

The money can be used to purchase anything but another giftcard. The virtual giftcard goes in a .PDF format.

Can I program the delivery?

Yes, you can set a date when the addressee has to receive his giftcard, and plan your purchase in advance.

If on the contrary you prefer to deliver it yourself you can select the option to receive the documentation only yourself.

When can I use it?

Once the addressee has the card in his possession, it can be used anytime He will have to access the ocio.renfe.com site in order to look up the product intend to purchase.

Once in the payment method, just select "pay with giftcard" amongst all the options offered. Once you type your card number and accept the transaction, the due amount will be charged automatically.

If the card still holds any balance, you can still use in further transactions.

Can I request the refund of the balance?

No, you can not. It can only be spent in products from the site: ocio.renfe.com

Can I refund the card?

No, you can not. Once sent the documentation with the card number it's not possible to refund it nor change it for another product. However, the balance of this card has not any kind of a due date, so you can use it whenever you want!

What documentation does the addressee receives? And the buyer?

The addressee of the gift can receive or not an email with the giftcard, according to the configuration set by the purchaser.

In the event you want the documentation sent to the addressee automatically, this one will receive a email with a pdf file including the balance available, name or nickname of the purchaser, message or inscription from the buyer, and the giftcard design chosen.

You will also receive instructions on how to use the balance. The buyer will receive the same file and a receipt of the purchase in any case.

How can I pay?

You can pay for your purchase with any of the methods the web allows but with a giftcard: Renfe points, credit card or Paypal. Likewise, combined pay is allowed combining any of the previous payment methods mentioned.

Any more questions?

You can email us to ocio.renfe@viajesreina.com or contact us by phone at +34 918 28 00 12

Any product

If you want to, you can gift any product from our website to your closest ones. You can set the product configuration, accompany it with a dedication and even program the delivery to the addressee.

Benefits of being +Renfe

As user of the program Renfe+ you will have a 5% discount in your purchases.

Also, as a buyer, you will gain Renfe points for each euro you have spent. And also, you can get discount on the total of your purchase if you change part of the points you accumulate in your account.

How does it work?

You will have to choose any product from the website for the gift.

Also, configurate the gift according to your criterion, setting dates, schedules, tipologies of product... Like it were a purchase for yourself.

If you want the addressee to chose the configuration its better you determine on a giftcard, instead.

Who receives the documentation?

Once the product is clear and you are in the payment method the option "I want to gift this purchase" will be shown with a box to click on it and select it.

Once the box is marked, you will be requested with the information for the receiver, sender's name, dedication, and if you want, a date to be set to send the email with the gift.

The receiver will get a personalized voucher and a voucher with the products you gifted. Likewise, you will receive the same documentation as the receiver as well as a receipt for the purchase.

When can it be used?

The product will be ready for use according to the dates of use that's been specified in the purchase.

In the documentation we are sending you instructions for the use of each product is included.

Can I change or refund the product?

Right after finalizing the purchase, in the purchase summary all the conditions for the change or refund of the product you've chosen to gift.

How can I pay?

You can use any payment method our website offers: giftcard, Renfe+ points, credit card or Paypal. Likewise, combining payment methods is totally allowed.

You still have questions?

You can email us at ocio.renfe@viajesreina.com or contact us by phone at +34 918 28 00 12

Logotipo de Renfe Viajes - Ocio

By using the services of ocio.renfe.com managed by Viajes Reina, you will enter into a contract directly with Viajes Reina, without the intervention of RENFE Viajeros, and you will be bound only to its general contracting conditions.

Managed by Viajes Reina

X
Esta web utiliza cookies propias y de terceros para ofrecerte una mejor experiencia y servicio. Si continúas navegando, consideramos que aceptas su uso. Puedes obtener más información sobre las cookies y cómo cambiar su configuración aquí.